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About Us

 

Premises

 

The Health Centre Premises are owned by the GP Partners and run by GP management. The single storey building offers highly practical access for patients of all abilities, having been fully refurbished in 2003. Further improvements are planned to increase compliance with new disability access legislation.

 

The premises are open 0830 (8.30am) to 1730 (5.30pm) Monday to Friday except where cover has been pre-arranged (as on some Public Holidays) with NHS Ayrshire and Arran and Ayrshire Doctors on Call. Only limited reception services are available 1230 (12.30pm) to 1400 (2.00pm).

 

Safety & Security

 

The building offers a complete set of emergency systems, including full smoke detection and protection measures, first aid fire fighting equipment and an alarm system connected to remote monitoring. Intruder alarms are also monitored remotely on full dual action passive infrared detectors, and all external and internal CCTV cameras are live and continuously recorded. Panic alarms with full staff response arrangements are carried by health professionals and operate throughout clinical areas.

  • Dedicated high capacity car park.

  • Full on-the-level access.

  • Automatic door access.

  • Bright, well fitted Waiting Room with dedicated information system.

  • Trained first aiders.

  • Disabled toilet with Baby Change (key from reception).

  • Second Disabled Toilet and separate male/female Public Toilets (keys from reception).

  • Dedicated Minor Operations facility.

  • Baby Feeding Facility with Baby Change.

  • Dedicated purpose fitted clinical rooms for all health professionals.

  • Group/Private consultation capability.

  • Automated Check in Terminal for patients with pre-existing appointments (from late November 2010).

In An Emergency

 

Under certain circumstances we may need to evacuate the Health Centre, and we practise this at least annually. All evacuation exercises (which last just a few minutes) are announced, but are conducted as for real unless you are with a health professional; the alarms to evacuate are loud, unmistakeable and continuous. Please follow staff directions and/or make your way out of the building by the nearest exit without any delay and proceed to the assembly point BY THE FRONT DOOR. Staff will take control from there. Please note that corridor doors close automatically for smoke control when the alarms sound.

 

THERE IS NO SMOKING ANYWHERE WITHIN THE HEALTH CENTRE, AND THE USE OF eCIGARETTES AND SIMILAR SMOKING SUBSTITUTES IS ALSO PROHIBITED. 


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