Bourtreehill Medical Practice Cheviot Way, Bourtreehill, Ayrshire, KA11 1JU | Tel: 01294 211993

NHS Ayrshire & Arran News Alert

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Seven Day Prescription Turnaround

NHS Ayrshire and Arran has agreed to move to a standardised time frame for ordering of repeat prescriptions. Our clinicians prescribe and dispense around 9 million prescription items each year. This seven day turn around will ensure they have the required time to undertake necessary checks to ensure the safe prescribing and dispensing of your medicines.

This change commenced on Monday 20th February 2023

We are asking for support from our citizens to do the following:

  1. Please now allow seven days from initially ordering your repeat prescription to collecting your medication at your community pharmacy
  2. Order all of your required prescription items at the same time.
  3. If you are on regular medication for a long term condition ask your GP practice or community pharmacy if a serial (longer term) prescription would be suitable for you.